Updated: 13 September 2026
1. Purpose and B2B scope
These terms outline the provision of Beez360 by BINOV to professionals for their business activities. They do not govern consumers' purchases from restaurants. This initial v0 requires legal review before significant contractual use.
2. Contract documents
The accepted quotation, order, specific agreement and schedules define the agreed scope. Expressly accepted specific provisions take precedence over these general terms if they conflict. The binding version is the one supplied and accepted when ordering.
3. Orders
Demo requests, applications and downloads are not orders. A commitment arises from written acceptance of an offer under the process agreed with BINOV. Modules, locations, services, technical prerequisites and the delivery schedule must be identified in that offer.
4. Prices and quotations
Prices are quoted in euros excluding tax unless stated otherwise. Taxes, third-party services, hardware, installation, training and custom development are itemized where applicable. Options require agreement. The quotation specifies its validity period.
5. Invoicing
Billing frequency, subscription start and any deposits are defined in the accepted offer. Customers provide accurate billing details. Invoices and credit notes comply with applicable requirements, including electronic invoicing where mandatory.
6. Payment
Payment methods and due dates appear in the agreement and invoice. Unless a lawful alternative is agreed, payment is due within thirty days of service performance. No early-payment discount applies without written agreement.
7. Late payment and recovery
From the day after the due date, without reminder, interest accrues at the ECB refinancing rate applicable at the semester's start plus ten percentage points under French Commercial Code article L.441-10. A EUR 40 recovery fee applies per unpaid invoice; documented additional costs may be recovered, subject to statutory exceptions.
8. Duration and renewal
The accepted offer sets the initial term, any renewal and non-renewal process. This website alone creates no minimum term or automatic renewal. Changes to scope or price follow the agreement and applicable law.
9. Termination
The agreement defines termination and suspension arrangements. Breach may give rise to remedies under applicable law, including formal notice where required. Exit arrangements address access closure, outstanding payments and data return or deletion under the applicable agreements.
10. Licence and intellectual property
The customer receives non-exclusive access and usage rights limited to the subscribed scope and contract term. Ownership of software, trademarks and pre-existing materials is not transferred. Statutory exceptions remain applicable; redistribution requires a separate agreement.
11. Support and maintenance
Channels, hours, interventions and service commitments are set out in the offer. This page promises no guaranteed response time or availability rate. BINOV may maintain and develop the solution under the agreed conditions, notifying customers where use is affected.
12. Data and security
Customers remain responsible for lawful data, permissions and use. When BINOV processes data on their behalf, a GDPR article 28 agreement must specify instructions, safeguards, subprocessors, assistance, transfers and exit arrangements. The marketing website privacy policy is separate from that agreement.
13. Liability
Each party is responsible for its obligations under the agreement and applicable law. Hardware, network and third-party prerequisites must be agreed. This v0 creates no blanket liability exclusion or financial cap. Specific clauses must comply with essential obligations and mandatory rules.
14. Force majeure
Events qualifying as force majeure are handled under French Civil Code article 1218. The affected party informs the other and takes reasonable steps to mitigate consequences. Suspension or termination depends on the nature and duration of the impediment.
15. Confidentiality
Non-public information exchanged to perform the agreement is used only for that purpose and shared on a need-to-know basis. This obligation excludes information already public, lawfully obtained from a third party or subject to mandatory disclosure.
16. Law and jurisdiction
French law applies subject to relevant mandatory rules. The parties first seek an amicable solution, without limiting urgent remedies or suspending statutory deadlines. Otherwise, competent courts are determined by applicable procedural rules. This v0 imposes no special jurisdiction clause.